faq

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About Our Products

Is your 'No Poo' cleanser a shampoo?


Nope! Our No Poo hair cleanser is totally and completely natural: Just some carefully selected plants and clays that play nicely to cleanser hair and scalp without any chemicals or synthetics whatsoever. Read up more on the No Poo Method on our blog! (It's pretty cool stuff, promise!).




Are all your ingredients organic?


Well hmm... Let's just say that as much as we can possibly source in organic form, we do. Not all ingredients are available in organic form, like the chelators or the naturally-sourced preservatives we use, but we're doing our best and that's what counts!




Is your aluminum packaging recyclable?


By golly, yes it is! All our aluminum packaging is recyclable, and it's something we are super proud of. Some of our aluminum packaging containers – like the ones that have a pump or spray top, need to be separated before placing in the recycling bin. So take the tops off first and then recycle!





About Us

Where are you located?


Our office and Lab are based out of Burlington, Ontario (Canada!).




Where do you source your ingredients?


All our ingredients and packaging materials are from Canadian suppliers. We strive to 'keep it local' as much as possible! It hasn't been easy, but to us it's super important as we want to keep the economy going in Canada as best as we can.
Having said that... If you are a new raw cosmetics supplier, please contact us! We're always interested in connecting!




Why did you choose aluminum packaging?


Simple answer: We are very much against plastics, and try not to use them unless we must – like in the pump tops for our liquid ingredients. We love aluminum because it's recyclable, lightweight, and it looks pretty cool too ;) All our aluminum packaging is cosmetic grade, so there is no concern with 'leaching' into the products.




Are you concerned with your aluminum packaging rusting?


No no no... Rusting is a form of corrosion that is specific to iron and steel. In fact, rust is the common name for iron oxide, when iron or steel bonds with oxygen and undergoes oxidation. Aluminum does not contain iron therefore it can't rust.





Shipping Q's

Do you ship to the US?


At the moment we only ship within Canada, but sign up for our newsletter and you'll be the first to know when we start shipping abroad!




Who do you use for shipping orders?


We use Canada Post and various couriers, depending on the order size and availability.





TRUU

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Burlington Green is a community-driven, nonpartisan, registered charity that works to protect the environment, mitigate climate change and create a  healthier, more environmentally responsible Burlington through awareness, advocacy and
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